Website Hosting Virtual Servers Virtual Hosts Dedicated Servers E-commerce Hosting Technology Product Comparison Prices Server Add-ons Order Now Policies Other Services Website Design Domain Registration Internet Access		Support Policies As a customer or potential customer, please review and become familiar with these support policies and procedures. Should you have any specific questions regarding these policies, please contact our Service Staff. Our Support Staff is largely responsible for supporting Subscribers by isolating specific problems that may be encountered while using our Servers. Realistically, our Support Staff cannot and will not focus large amounts of time fulfilling programming-specific cgi script requests (this includes debugging). Our Support Staff will troubleshoot specific programming problems which may be encountered insofar as they are related to installation and configuration in the Server environment. Our Support Staff can offer recommendations and direct the Subscriber to the necessary resources that will allow them to create what is necessary for their express purposes. Keep in mind that we offer technological expertise with our Servers and Dedicated Servers and not web development. We will not offer technical support for third party vendor products that are not documented in our existing "add-on" library on our web site. If you have a problem related to such third-party applications which is not specific to installing or running the program on one of our Servers, please refer your questions to the vendor of the program.
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